Is Hibbett City Gear Legit Or Scam? Unveiling The Truth

Is Hibbett City Gear Legit Or Scam: Are you in need of reliable and trustworthy sporting goods? Look no further than Hibbett Sports! With over 77 years of experience, Hibbett Sports is a well-established retailer that offers a wide range of footwear, apparel, and sporting equipment.

Their 1,000+ store locations and eCommerce website make it convenient for you to find exactly what you’re looking for.

While there have been concerns regarding their reliability and trustworthiness, it’s important to note that Hibbett Sports is a legitimate and safe option.

Although they have received negative reviews regarding customer service and online orders, they have a 60-day return window with no restocking fees, ensuring that you can shop with confidence. Their customer support options, including a website chatbox and FAQs page, are there to assist you whenever you need it.

So, if you’re in search of a reliable sporting goods retailer, give Hibbett Sports a try!

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Hibbett Sports Company Information

Hibbett Sports, founded in 1945 by Rufus Hibbett, has experienced significant growth and expansion over the years. As a sporting goods retailer, they offer a wide range of products including footwear, apparel, and sporting equipment.

With over 1,000 store locations and popular brands like The North Face, UGG, Adidas, Nike, and Levis, Hibbett Sports has established a competitive advantage in the industry.

In 1996, Hibbett Sports became a public company and launched its eCommerce website, further expanding its reach. Despite some safety concerns due to negative reviews, Hibbett Sports is considered a legal and safe business with 77 years of operation. You can find all the relevant information about Hibbett Sports, including its company information, on their official website.

What is Hibbett Sports?

When looking for a reliable and trusted place to find a wide range of athletic equipment and apparel, consider exploring the offerings of Hibbett Sports. With over 1,000 store locations and a strong online presence, Hibbett Sports is a popular choice for sports enthusiasts.

Here are some benefits and features that make Hibbett Sports stand out:

Wide variety of products: Hibbett Sports offers a diverse selection of footwear, apparel, and sporting equipment from popular brands like The North Face, UGG, Adidas, Nike, and Levis.
Competitive pricing and promotions: Hibbett Sports strives to provide competitive pricing on their products and frequently offers promotions and discounts to their customers.
Rewards Program: Customers can take advantage of Hibbett Sports’ Rewards Program, earning points on every purchase that can be redeemed for future discounts.

Free 60-day returns: Hibbett Sports offers a generous 60-day return window, allowing customers to return products with no restocking fees.
Free package insurance: Hibbett Sports provides free package insurance on all orders, ensuring that customers’ purchases are protected during transit.

With these benefits and features, Hibbett Sports aims to provide a reliable and enjoyable shopping experience for sports enthusiasts.

Safety and Reliability

To ensure your online shopping experience is secure and reliable, it is important to consider the safety measures and reputation of Hibbett Sports. They have implemented safety measures such as a valid domain and SSL certificate, which are indicators of a legitimate business. Hibbett Sports is also trusted by Trend Micro, further affirming their reliability.

However, it’s important to note that there have been some safety concerns due to negative reviews. While they have a rating of 58.8/100 on Scamdetector.com, indicating potential reliability issues, they are considered legitimate and safe by ScamAdviser.

Customer satisfaction, on the other hand, has been a mixed bag. Negative reviews mention issues with customer service, refund policy, and online orders. Hibbett Sports has a D- rating on BBB but a higher rating on Facebook.

It’s important to consider these factors when deciding to shop with them.

Refund Policy

To obtain a refund from Hibbett Sports, simply return your items within 60 days of purchase. Make sure they are in their original packaging and still have the tags attached.

Hibbett Sports’ refund policy aims to be customer-friendly by offering a 60-day return window without any restocking fees. This allows customers a reasonable amount of time to decide if they are satisfied with their purchase.

However, some customers have reported issues with the refund process, citing complications and delays. It is important to note that City Gear stores do not have a return policy.

While Hibbett Sports does offer free 60-day returns and refunds issued in the original form of payment, the reliability and ease of the refund process may vary based on individual experiences.

Customer Support

If you have any questions or concerns about your order, you can easily reach out to the customer support team through their website chatbox. They are available from 8 am to 10 pm EST and can assist you with any issues you may encounter during your online shopping experience.

The customer support team is knowledgeable and will provide you with prompt and helpful assistance. They also have an online form available for addressing any in-store concerns you may have.

Additionally, you can visit their FAQs page for commonly asked questions, which may provide answers to your inquiries. Rest assured that Hibbett Sports is dedicated to providing reliable customer support to ensure a satisfactory shopping experience.

Prompt and helpful assistance through website chatbox

Online form for addressing in-store concerns
FAQs page for commonly asked questions
Knowledgeable customer support team

Pros and Cons

Now let’s explore the pros and cons of shopping at Hibbett Sports. It’s important to consider customer reviews and experiences to make an informed decision.

When it comes to the positives, Hibbett Sports offers a Rewards Program, allowing customers to earn points with each purchase. They also have a wide variety of products, including popular brands like The North Face, UGG, Adidas, Nike, and Levis.

Additionally, they have a 60-day return policy with no restocking fees and refunds issued in the original form of payment. Another advantage is that they provide free package insurance, ensuring your items are protected during shipping.

However, there are some drawbacks to be aware of. Many customer reviews mention issues with customer service, refund policies, and online orders. TrustPilot and Yelp ratings are low, indicating dissatisfaction among customers. Moreover, the refund policy can be complicated, and shipping reliability has been questioned.

Considering these pros and cons, it’s important to weigh your options and consider your priorities before making a purchase at Hibbett Sports.

Alternatives

Consider exploring other options for your sporting goods needs by checking out alternatives like Foot Locker, West Marine, DICK’s Sporting Goods, Big 5 Sporting Goods Corporation, or Academy Sports & Outdoors.

The sporting goods market is highly competitive, and these alternatives offer a wide range of products at competitive prices.

Foot Locker is known for its extensive selection of athletic footwear and apparel.
West Marine specializes in boating and water sports equipment.

DICK’s Sporting Goods and Academy Sports & Outdoors are both popular choices for a variety of sporting goods, including apparel, equipment, and accessories.
Big 5 Sporting Goods Corporation is another option that offers competitive pricing and a diverse product range.

Before making a purchase, it’s worth comparing prices and offerings from these alternatives to ensure you find the best deal for your sporting goods needs.

Frequently Asked Questions

How long does it take for Hibbett Sports to process and ship orders?

Hibbett Sports typically takes 1-2 business days to process and ship orders. They offer free shipping for most orders on their website, but there may be surcharges for overweight items.

Does Hibbett Sports offer international shipping?

Yes, Hibbett Sports offers international shipping. The shipping options and costs for international orders may vary depending on the destination. It is advisable to check the official website or contact customer support for more specific information.

What payment methods does Hibbett Sports accept?

Yes, there are alternative payment methods available at Hibbett Sports. You can pay with major credit cards, including Visa, Mastercard, American Express, and Discover. The advantages of using different payment methods include flexibility and convenience in choosing the option that suits you best.

Does Hibbett Sports offer any discounts or promotions?

Yes, Hibbett Sports offers a loyalty program called the Hibbett Rewards Program, where you can earn points on purchases and receive exclusive discounts and promotions. They also have clearance sales where you can find discounted items.

Can I track the status of my order with Hibbett Sports?

To track the status of your Hibbett Sports order, you can contact their customer service for order inquiries. They will provide you with the necessary information and updates regarding your order.

Conclusion

In conclusion, if you’re looking for a reliable and trustworthy sporting goods retailer, Hibbett Sports may not be your best option. The company has been in business for many years and has a large number of store locations.

However, there are concerns regarding their customer service, refund policy, and online ordering process. Negative reviews and low ratings on review websites raise doubts about their reliability.

It’s important to consider alternative options like Foot Locker, West Marine, DICK’s Sporting Goods, Big 5 Sporting Goods Corporation, and Academy Sports & Outdoors to find the best fit for your sporting goods needs.

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